Privacy Policy

Welcome to NeuraCell.

NeuraCell, hereinafter referred to as "Service" is operated by CellMat Laboratories and AHMat, hereinafter referred to as "us", "we", or "our".

This privacy policy governs your use of https://neuracell.es and explains how we collect, use, and safeguard your personal data through this Service.

By using our Service, you agree to the collection and use of your information in accordance with our Terms and Conditions (the "Agreement").

Definitions

  • Service: The https://neuracell.es website and services operated by NeuraCell.
  • Personal Data: Data that can be used to identify a living individual.
  • Usage Data: Data automatically collected when using the Service (e.g., visted routes, visit duration, IP address).
  • Cookies: Small data files stored on your device.
  • Data Controller: The entity determining how personal data is processed (NeuraCell).
  • Data Processor: A third-party that processes data on behalf of the controller.
  • Data Subject: A living individual whose data is processed.
  • User: The individual using our Service (the data subject).

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service.

Types of Data Collected

Personal Data

When using our Service, we may request personally identifiable information such as name, email, and other information you voluntarily provide. This may be used for communications or support. You can opt out at any time to delete your account, and therefore, all your personal data.

Location Data

We do not collect any data related to your location.

Cookies and Tracking Technologies

We use a session cookie to support core functionality and security of the Service.

Usage Data

We may collect information sent by your browser or app, such as IP address, device type, pages visited, and timestamps, for performance monitoring and diagnostic purposes.

Use of Data

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website & app.
  • Improve, personalize, and expand our website & app.
  • Understand and analyze how you use our website & app.
  • Develop new products, services, features, and functionality.
  • Communicate with you directly or through our partners for customer service, updates, and new content
  • Send you emails.
  • Find and prevent fraud.

Log Files

NeuraCell follows a standard procedure of using log files. These files log visitors when they access our website & app. Hosting services typically collect this data as part of analytics. The log files may include IP address, browser type, ISP, timestamp, and referring/exit pages. This data is not linked to any personally identifiable information and is used to analyze trends and administer the site.

Retention of Data

We retain Personal Data in accordance with our data retention policy and applicable data protection laws. Data retention depends on the type of data and the user's account status.

  • We retain data while an account is active.
  • If a user deletes their account, we delete associated data instantly.
  • We do not offer account deactivation—data is retained indefinitely unless the user deletes their account.
  • We retain necessary data to comply with legal obligations, resolve disputes, and enforce policies.
  • Usage Data is retained for internal analysis.

Transfer of Data

Your information, including Personal Data, may be transferred to and stored on systems located outside of your local jurisdiction. If you are located outside Spain and choose to provide data to us, you acknowledge that your information will be processed in Spain.

We take all reasonable steps to ensure your data is handled securely and in accordance with this Privacy Policy. No transfer will occur without adequate safeguards in place.

Disclosure of Data

We may disclose personal information in good faith when necessary to comply with legal obligations, enforce policies, or protect the rights and safety of NeuraCell, its users, or others. This may involve sharing data with partners for fraud prevention or credit risk mitigation.

With Your Consent: Aside from these cases, we will notify you before sharing personal data and allow you to opt out.

Security of Data

We prioritize the security of your data. However, no method of transmission over the Internet or electronic storage is completely secure. We use commercially acceptable measures to protect your data, but absolute security cannot be guaranteed.

Service Providers

We may employ third-party companies to support and operate our Service. These Service Providers may access Personal Data only to perform their roles and are obligated to maintain confidentiality and restrict usage for any other purpose.

Profile Visibility

When using NeuraCell, your profile may be visible to other users. Some of your activities on the platform may be shared publicly. Continued use of our Service constitutes acceptance of this feature.

Payments

We may offer paid services or products. In such cases, we send a bill directly to your email. Payment card information is never reqired, stored or processed directly by NeuraCell. These processors adhere to PCI-DSS standards as maintained by the PCI Security Standards Council (Visa, Mastercard, American Express, Discover) to ensure secure handling of payment information.

Non-Transferability

Accounts and purchased content on NeuraCell are non-transferable. Any attempt to share access, transfer ownership, or assign rights to another party is void and may lead to access restrictions or account termination.

Links to Other Sites

Our Service may contain links to external websites not operated by NeuraCell. Users who follow these links are subject to the terms and privacy policies of the third-party sites. We recommend reviewing such policies before engaging with external services. Cookie preferences may be managed through your browser settings.

Report Vulnerabilities

Security researchers may report vulnerabilities to jorge.torre@uva.es. If possible, please include:

  • Detailed description of the vulnerability
  • Relevant URL(s)
  • Reproduction steps
  • Proof of concept (screenshot or video)
  • Suggested resolution (optional)

Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal data from minors. If such data has been submitted, please contact us and we will delete it as soon as possible.

Policy Updates

This Privacy Policy was last updated on 08 May 2025. Future changes will be published on this page. For questions or concerns, contact us at jorge.torre@uva.es.

Information

This web page is home of NeuraCell